Flying start by outsourcing critical business processes

Much has to be done to launch a new prepaid brand in the saturated mobile telephony market. Ortel asked 2organize to lend a helping hand.

Successful newcomer
Ortel Mobile is part of Ortel Mobile Holding, which stems from Ortel Telecom B.V.. Ortel Telecom was founded in 1997 and focuses on developing and marketing high quality telecommunication services and products for foreign nationals and foreigners in Europe. In 2005 Ortel Mobile was launched as the prepaid brand in the telecom market that made calling mobile abroad possible at low rates.

Finding a solution
In June 2005 Ortel Mobile was facing a number of major challenges. There was much need for an experienced partner in the field of MVNO services. The expertise and pragmatic approach of 2organize was a deciding factor for Ortel Mobile.

Outsourcing
Besides the design, composition, delivery of SIM packages and prepaid vouchers (rechargeable cards), 2organize’s MVNO provision of services consists of logistics such as storing, stock management and version management. Moreover, 2organize also handles website building, including maintenance, management and translation of the website, and handling promotional materials.

Results
Partially on the basis of the specific MVNO expertise of 2organize, Ortel Mobile was able to become the most successful prepaid operator in a very short time. 2organize is proud to have contributed to this success story. The collaboration with 2organize provides Ortel Mobile with an integral overview of a number of critical business processes.