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"2organize helps companies create customer value by optimising and executing customer-facing business processes, and by integrating these into underlying business processes"
Nowadays, every organisation is busy increasing customer value. For many organisations increasing customer value is primarily aimed at the monetary aspect that clients have for them and much less the value the company has for its clients. In both perspectives there are extremely high requirements to the quality, efficiency and effectiveness of business processes. The attention initially goes to the marketing, sales and service processes where the client is involved directly. In practice, these processes are rarely ever independent from each other, making optimal integration crucial. This regards as much the underlying integration of the primary customer processes as its integration into other business processes. As much within a company as outside the company’s boundaries (chain integration).
2organize works on its own customer value by supporting its clients in the best possible way, by supporting the set up, integration and execution of business processes (primary or secondary), with the aim of generating their customer value.
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